At the Speed Networking session, the conference attendees broke into 8 groups, each facing a round-robin of 8 questions to answer, discuss and deliberate.
Every 7 minutes, each group moderator would change, and a new question was posed (think Speed Dating, and you're right on target).
Questions included:
1. If we could give you a crystal ball to tell us the kinds of services you would need to remain competitive, what would they be?
2. What would a product and technology partner such as Experience need to do or say to completely "wow" you?
3. What are your thoughts if we could help you automate your services so you could spend more time working with more students and alumni -- and less time administering products?
4, How do you measure the effectiveness of your office?
5. If you could say anything to the CEO of Experience, what would you say?
6. What do product and technology partners do that "get in your way" of your being successful at your job?
7. What are the biggest changes you've seen in the last 5 years in our industry -- and what do you forsee being the biggest challenges in the future?
8. What are the things that keep you up at night -- things that are big enough that you'd be willing to push your school to make an investment to help solve the issues?
Please feel free to add comments now on any of these questions.
Thursday, January 8, 2009
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3 comments:
As a person who specializes in data, I am particularly curious about question # 4 and to know some specifics on how folks measure effectiveness and how we can deliver data to support this!
The answers to these questions were very insightful and we were hoping that everyones answers (from each group) would be available/posted somewhere for everyone to see.
I agree with the comments from Mark F and KatM above -- sharing the data, best practices, benchmarks and other input can help us all accelerate our success by demonstrating **what's possible**.
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